Customer story
Food brand
210 people
Osaka · Lisbon
Hanakaze Foods
A food brand with offices eight hours apart uses hand-offs instead of late calls.
2
offices that finally overlap

「
Our Osaka and Lisbon teams finally overlap, even though they never meet on a call.
Kenji Arai
VP Product
The story
Hanakaze Foods
Kenji Arai
Hanakaze Foods develops products in Osaka and sells them across Europe from Lisbon. The overlap between the two offices was one uncomfortable hour.
Two languages, one set of sources
With hand-offs, each office ends its day with a two-line note for the other. The late-evening sync call was cancelled after three weeks.
Briefs arrive in Japanese in Osaka and Portuguese in Lisbon, written from the same sources.
Next story
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